Last Updated: 25th December 2024
Privacy Policy for AI Cares
At AI Cares, a service provided by EqualsTo Software Systems, we are dedicated to safeguarding your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (https://aicares.io), use our services, or engage with us in any way.
1. Information We Collect
We collect personal information to deliver a seamless experience and improve our services. The types of information we may collect include:
Payment Information: For subscriptions, we collect payment details through secure payment processors. Sensitive payment information is not stored directly by us.
Personal Information: Name, email address, contact details, and other identifiable details provided during registration or usage of our services.
Medical Data: Diagnostic reports, prescriptions, and medical history uploaded to our platform for AI assistance.
Usage Data: Information about how you interact with our platform, such as IP address, browser type, device type, and the pages you visit.
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our AI-based services, including personalized medical insights and recommendations.
- Processing payments and managing subscriptions.
- Enhancing user experience based on your usage patterns.
- Sending account-related notifications, subscription updates, and promotional offers.
- Complying with legal and regulatory obligations.
Note: AI Cares is a chat-based service, and all data shared in chats, including diagnostic reports, prescriptions, and medical histories, can be deleted by you once your purpose is fulfilled.
3. Sharing Your Information
Your information is not sold or shared with third parties, except under these conditions:
Legal Compliance: Information may be disclosed to comply with applicable laws, regulations, or valid legal requests from public authorities.
Service Providers: Trusted third-party providers (e.g., payment processors, hosting services) may access necessary data to help us deliver our services.
4. Data Security
We implement robust technical and organizational measures to protect your personal and medical data from unauthorized access, loss, misuse, or alteration. Despite our efforts, no method of transmission or storage is completely secure. While we strive to safeguard your information, absolute security cannot be guaranteed.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us analyze traffic, usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.
6. Your Rights
As a user of AI Cares, you have the following rights:
Opt-Out: Opt-out of marketing communications anytime by following the unsubscribe instructions in our emails.
Access: Request access to personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of personal information, including chat data, once your purpose is served, subject to legal or contractual obligations.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, contact us, and we will take steps to remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices, operational needs, or legal requirements. Significant changes will be communicated by updating the “Last Updated” date and posting the revised policy on our website.
9. Contact Us
If you have questions or concerns about this Privacy Policy or the use of your personal information, please reach out to us:
EqualsTo Software Systems
Bengaluru, India
Email: support@aicares.io