Terms and Conditions

Last updated: July 10, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AI Cares, a solution from EqualsTo Software Systems.

“Service” refers to the suite of intelligent tools provided by AI Cares that automate complex development tasks to deployment.

“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share your personal information. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

User Accounts and Information

When you purchase a subscription plan, you provide personal and payment information to us and our third-party payment gateway partners. This process helps us ensure that all our customers are genuine. You agree to provide accurate, current, and complete information during the registration and checkout process. Failure to provide accurate information may result in the immediate termination of your account without prior notice. We collect details such as your name, email address, and mobile number to process your payment and manage your account. We reserve the right to verify your contact information periodically to maintain the integrity of our service.

We may purge your user details and associated data from our systems if your account does not have an active subscription plan. We are not obligated to provide prior notice before this action.

Acceptable Use

You agree not to misuse the Service or help anyone else to do so. Any use of the Service for illegal activities, to harass others, or to infringe on the intellectual property rights of others is strictly prohibited. We reserve the right to determine what constitutes misuse of our Service. Any misuse of our products may lead to the immediate termination of your account and, if applicable, your information may be handed over to the relevant legal authorities without prior notice.

AI Powered Engines for Content Generation

All the codes and files generated by our engines are AI powered and AI makes mistakes. We cannot guarantee that generated code and content will work 100%. Hence, it is your responsibility to verify each and every line of code before you actually use it. We are not responsible for any damages.

Subscriptions, Billing, and Payments

All paid subscription plans are valid for maximum thirty (30) days from the date of purchase, at which point they will expire. A subscription will also be considered expired if you purchase a new plan, as the latest plan always supersedes the previous one. We cannot cancel a subscription on your behalf once it has been purchased. You have the right to not use our products if you do not agree with these terms. We do not offer refunds for any remaining days on a plan if a new one is purchased.

We don’t refund amount once you purchase our subscription plan. Plan credits will get added if you purchase a duplicate product of the same product with a different subscription plan.

If you purchase the same product plan but multiple subscriptions, the lower price subscription plan will get added first, then the hight price one, by this way you will get maximum benefits of higher plan.

If you purchase higher price plan in one order and then purchase lower price plan in later order then your subscription plan benefits will get downgraded as per lower price plan because we always consider latest subscription plan.

Credits will get added to your account once we get successful confirmation from third-party payment gateway, usually it setteled within 30 minutes but may take longer time.

Any unused credit points remaining in your account when your subscription plan expires will be forfeited. Credits cannot be carried forward to a new plan or a renewed plan. It is your responsibility to use all credits within the active subscription period.

It is your sole responsibility to carefully enter all billing details, including your company name and GST number (if applicable), during the checkout process. Once a payment has been processed, we are unable to modify or add any billing information to the transaction record. This includes changes to company details or GST numbers. Furthermore, your registered email address and contact details cannot be changed after the payment checkout is complete for that transaction.

Purchase invoices are not generated automatically. You may request an invoice for your purchase, and it will be provided to you within seven (7) working days of your request. Please note that invoices can only be issued after we have received successful payment confirmation from our third-party payment gateway.

Subscription plan and credit points are not transferrable to person to person and also not from one product to another.

Trial Plans

We may offer trial plans to new users. Eligibility for a trial plan is restricted to verified users only. Credits provided under a trial plan are valid for a period of seven (7) days from activation or until you purchase a paid subscription plan, whichever occurs first. Upon expiration or upgrade, any remaining trial credits will be forfeited.

Data Security and Compliance

It is your responsibility to safeguard the data you use with our services. We strongly recommend that you regularly back up your projects and data using your own tools and technologies to prevent potential data loss. We are not responsible for any loss of data.

Furthermore, you must not provide sensitive, proprietary, or confidential information when using our products (e.g., in prompts or project names). Instead, you should use dummy or sample data during project creation and replace it with your actual values in your own secure environment. The Company and its team are not responsible for any security breaches or data leakage that may result from your failure to adhere to this practice.

We do not store sensitive data such as Personal Access Tokens (PATs) within our systems. Such tokens are used ephemerally for purposes like deployment and are not retained. However, the responsibility remains with you to manage and revoke access to your sensitive credentials and tokens from your service provider (e.g., GitHub, Azure DevOps) after their intended use with our platform is complete. We are not liable for any security breaches resulting from your failure to revoke these credentials.

We operate in full compliance with the laws of India and its respective states. In cases of legal urgency or as required by law enforcement or government agencies, we may be required to share your data with these authorities. By using our service, you consent to such disclosures.

Support

Contact via our Email or WhatsApp is meant only to send your query and we’ll reach out to you as early as possible.

Physical Products

We don’t ship our products physically.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of jobs, loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. The Company, its directors, and its team are not responsible for any damages, security breaches, or data leakage arising from your use of the service.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. For more details, please review our Disclaimer.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time without any prior notice.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By visiting our support page: Support