Last Updated: 25th December 2024
Welcome to AI Cares (https://aicares.io), a service provided by EqualsTo Software Systems. By accessing or using our website and related services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By creating an account, subscribing to our services, or using any part of the AI Cares platform, you agree to these Terms & Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must discontinue use of our services.
2. Services Overview
AI Cares provides subscription-based, AI-powered chat services to assist users, including doctors, patients, and other professionals, with educational information and insights related to healthcare and medical conditions. Services include access to:
- AI chat-based medical information.
- Assistance in understanding diseases and conditions.
- Guidance to find appropriate healthcare professionals.
The platform is strictly for educational purposes and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
3. Eligibility
To use our services, you must:
- Be at least 18 years old.
- Ensure that all registration information is accurate, current, and complete.
- Use the service for lawful purposes only.
4. Account Registration and Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account login details.
- All activities that occur under your account.
- Immediately notifying us if you suspect any unauthorized use of your account.
We reserve the right to terminate accounts that provide false or incomplete information or engage in unauthorized activities.
5. Subscription and Payment Terms
AI Cares offers token-based plans tailored to the number of queries a user can ask. By subscribing to any plan, you agree to:
- Pay the applicable fees for the selected plan.
- Maintain valid and updated payment information.
- Adhere to the token limits available under your plan.
Payment Processing
Payments are processed through secure third-party providers. We do not store sensitive payment information. By subscribing, you authorize us to charge your payment method according to the terms of your subscription.
Refunds and Cancellations
Once a plan is purchased, no refunds are provided unless there is a technical issue that prevents access to the service. Please refer to our Refund Policy for more details. Duplicate billing may extend the total tokens available to you.
6. Disclaimer on Use of AI Technology
The AI Cares platform uses advanced AI models to provide responses to your queries. While we strive for accuracy, the following disclaimers apply:
- Responses may contain inaccuracies or incomplete information.
- Information provided by the AI should be cross-verified with licensed medical professionals.
- AI Cares is not responsible for any outcomes resulting from reliance on the information provided.
7. Educational Disclaimer
AI Cares is designed to educate users about medical conditions and healthcare. It does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical concerns.
8. Non-Commercial Use
The content and services of AI Cares are intended for personal educational use only. You are prohibited from:
- Selling or redistributing our content.
- Using the platform to provide services to third parties for commercial gain.
Unauthorized commercial use may result in account suspension or termination and legal action.
9. User-Generated Content
By submitting content to AI Cares (e.g., questions or feedback), you grant EqualsTo Software Systems a non-exclusive, worldwide, perpetual, royalty-free license to use, reproduce, and display such content for:
- Educational purposes.
- Platform improvement and development.
- Marketing and promotional materials.
You warrant that your submitted content does not violate any third-party rights.
10. Use of Service
By using AI Cares, you agree not to:
- Engage in activities that disrupt the platform’s operations or security.
- Use the service for fraudulent or illegal purposes.
- Violate intellectual property rights.
We reserve the right to terminate access for users who violate these terms.
11. Intellectual Property
All content, including but not limited to text, images, and software, is the property of EqualsTo Software Systems and protected by intellectual property laws. You may not copy or use our content without permission.
12. Third-Party Links
AI Cares may include links to third-party websites or services. We are not responsible for the content or practices of such sites and encourage users to review their terms and conditions.
13. Limitation of Liability
To the fullest extent permitted by law, EqualsTo Software Systems is not liable for any indirect, incidental, or consequential damages arising from the use of our service. You assume full responsibility for any decisions or actions taken based on the information provided by our services. You agree that you use our services at your own risk.
14. Termination of Service
We may suspend or terminate your account for any reason, including violation of these Terms & Conditions. Users may also terminate their account by contacting us.
15. Indemnification
You agree to indemnify and hold EqualsTo Software Systems harmless from any claims or damages resulting from your use of the platform or violation of these terms.
16. Changes to Terms & Conditions
We may update these Terms & Conditions from time to time. Significant changes will be posted on our website, and continued use of the service constitutes acceptance of the revised terms.
17. Governing Law
These Terms & Conditions are governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.
18. Contact Us
If you have any questions about these Terms & Conditions, please contact:
EqualsTo Software Systems
Bengaluru, India
Email: support@aicares.io